Case Coordination Program
Launched in 2013, Code of Support Foundation's (COSF) team of Veteran and Caregiver Peer Navigators work with service members, veterans and their families (SMVF) by helping them find and access the support and opportunities they need and have earned through their service and sacrifice. COSF serves all eras, regardless of discharge status or geographic location.
Identifying Needs and Leveraging Resources. COSF’s Case Coordination program team takes a holistic approach when working with military and veteran families. Trained Peer Navigators work with these families to identify and prioritize their most pressing needs, and help them build a customized service plan that leads to self-sufficiency. Through leveraged collaboration with organizations and agencies across the country, COSF’s Peer Navigators are able to help these families overcome life’s challenges and significantly improve their quality of life. Just as importantly, the Peer Navigators stay with these families until their needs are met, and follow up at regular intervals to ensure their continued well-being.
Best Practices. Because of the program’s integrated comprehensive approach, COSF receives 50% of its client referrals by partner organizations including some of the largest veteran organizations and agencies in the country, including the Departments of Defense and Veterans Affairs and The Elizabeth Dole Foundation. In addition to the client referrals, COSF’s Case Coordination process is recognized as a best practice for assisting service members, veterans and their families. It has been briefed at the Red Cross Learning Summit, Fisher House Managers Conference, and the Bristol-Myers Squibb Foundation Summit.
Innovation. It was through COSF’s Peer Navigator experiences that lead to the creation of COSF's PATRIOTlink, a cloud-based resource navigation platform designed by service providers for service providers. Learn more about the platform by clicking here.
If you are or know of a Service Member, Veteran or Family Member looking for assistance please click below to get in contact with a COSF Peer Navigator.
To learn more about the inner working of Case Coordination, check out our blog.
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