Job Description: Development Director

Organizational Background

Code of Support’s mission is to work to engage and leverage the full spectrum of this nation’s resources to ensure that our service members, veterans and their families receive the support they need and have earned through their service and sacrifice.

Revenue: $2 million

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Summary Description

The Director of Development is responsible designing, implementing, monitoring, and evaluating fundraising and development activities that reflect and support the mission and priorities of Code of Support Foundation (COSF) with a focus towards corporate and major gifts, grants, and individual giving. The ideal candidate is a flexible and creative person who welcomes challenges and understands the importance of ongoing change through research, planning and action; has the ability to mentor, manage and inspire others; has the ability to multitask with enthusiasm and a collaborative spirit.  The candidate is expected to act, manage and implement action in accordance with best practices as defined by AFP (Association of Fundraising Professionals) AFP Fundraising Policies and Procedures

Primary Responsibilities

  • Develop and manage, in consultation with Executive and Deputy Director, a comprehensive, annual fundraising plan complete with performance metrics to meet an organizational budget of $2 Million. .

  • Oversee administrative aspects pertaining to Development to include:  determination of and record keeping of prospective funding sources (foundations, corporate, major donor) and donor acknowledgment/cultivation

  • Along with third-party vendor(s), oversee segmentation of the donor database using giving history, wealth assessment and other relevant research to optimize appeal personalization with regard to gift amount, frequency, and donative preferences.

  • Implement and manage a Moves Management Strategy which seeks to convert individual donors to monthly donors and existing donors to higher giving levels.

  • Identify, cultivate, solicit, and acknowledge mid-level donors through e/mail, phone calls, in-person communications, and donor events.  Collaborate with the ED to identify and execute similar activities for major donors and prospects

  • Oversee the Tracking  and preparation of  reports for key fundraising benchmarks and activity indicators including response rates, retention, attrition, average gift, frequency, donor lifetime value, gross and net revenue, production costs, cost per dollar raised, and return on investment

  • Collaborate with Deputy Director and Marketing adviser - to create, produce and distribute collateral for  different donor segments including highly personalized direct response mail, email, telemarketing, website, and social media appeals, according to the schedule identified in the annual marketing plan

  • Work closely with Board of Trustees and Fundraising Committee to identify, manage and leverage their respective networks (to include board sponsored cultivation events/salons)

  • Serve as the staff liaison to the Fundraising Committee of the Board of Trustees, to include monthly update calls

  • Oversee the planning and implementation of special donor or fundraising events

  • Correspond with funders and potential funders to ensure lasting relationship and continued communication

  • Develop donor recognition resources and manage donor recognition events

  • Develop an Endowment Fund and Planned Giving program

  • Use directories, online services, trade publications, and other sources to research potential donors and funding sources;

  • Oversee registration and participation in the Combined Federal Campaign (CFC);

  • Review monthly Financial Reports and communicate any questions and/or discrepancies to the ED/DD and Finance Committee

  • Any other duties, as assigned.

  • Manage a Development staff of 1


  • Bachelor’s degree required, Master’s degree preferred

  • A minimum of five-seven years of experience as a development professional, with emphasis on major gift solicitations, corporate sponsorships, and individual giving

  • A minimum of three years of management level experience in a non-profit development department

  • Minimum of five years planning and directing a comprehensive direct response fundraising program, with demonstrated success

  • Minimum of two years comprehensively using Salesforce based donor management software or a similar platform.

  • A solid understanding of the functional operations of nonprofit organizations (familiarity with veteran space is a plus)

  • Working knowledge of fundraising concepts, proposal writing, and donor software (preferably Salesforce) and reporting, including peer-to-peer fundraising software

  • Proven track record of success in fundraising

  • Experience with corporate, major gifts, and direct mail solicitation

  • Extensive experience interacting with high level contacts, including board members and corporate representatives

  • Ability to translate strategic planning into entrepreneurial execution and work with multiple stakeholders to solve complex problems successfully

  • Must be highly organized, give attention to detail, and work resourcefully and efficiently under deadlines. Strong understanding of computer technology including Microsoft Office and database programs

  • Experience coordinating and educating volunteers in fundraising activities

  • Knowledge of fundraising regulations and fund accounting

  • Exceptional verbal, written, and interpersonal skills